Services
Water Treatment Field Services
Field service for commercial and institutional water treatment systems throughout North Carolina and South Carolina. From routine maintenance to emergency response.
Core Service
Preventive Maintenance Programs
Ongoing support, not only repairs. Ultra Water Pro can provide scheduled maintenance arrangements for commercial and industrial water treatment systems, based on your equipment, operating conditions, and requirements.
For Contractors & Service Providers
Contractor Field Support
Specialized water treatment field support for contractors, integrators, and service organizations in North Carolina and South Carolina: installation, commissioning, troubleshooting, and supplemental service capacity.
What We Do
We provide water treatment field service across the full service lifecycle — from installation through maintenance, troubleshooting, and emergency response.
Preventive Maintenance
Scheduled maintenance programs to keep your water treatment systems running at specification. Service documentation provided as part of each visit.
- RO membrane and filter inspections
- Pretreatment performance checks
- System performance logging
- Component condition assessments
- Maintenance scheduling and follow-up
- Monthly, quarterly, semiannual, annual, or custom schedules
Troubleshooting & Repair
Diagnostic evaluation of water treatment systems producing off-spec water, operating outside normal parameters, or exhibiting unexpected behavior.
- Conductivity and water quality troubleshooting
- Pressure and flow diagnostic
- Membrane performance evaluation
- Pretreatment failure diagnosis
- Component repair and replacement
System Installation & Commissioning
New equipment installation and startup commissioning for RO systems, DI systems, pretreatment equipment, and related water treatment components.
- Equipment installation
- System startup and commissioning
- Initial performance verification
- Operator walkthrough
- Service documentation
System Optimization
Performance review and operational optimization for existing systems — improving water quality, efficiency, and reliability.
- Recovery and rejection performance review
- Operating parameter adjustments
- Water quality improvement
- Reliability and uptime review
Emergency Field Service
Emergency response for critical water treatment failures. Our emergency phone line is answered 24 hours a day, 7 days a week.
- RO and DI system failures
- Loss of treated water supply
- Water quality alarms
- Pretreatment failures
- Call (984) 246-8056 any time
Service Documentation
Professional service documentation as part of our field service process — supporting facility records and maintenance planning.
- Work performed and findings
- System performance observations
- Recommendations and follow-up
- Supporting facility maintenance records
Systems We Service
We have field experience across the primary commercial and institutional water treatment system types. Where a system type links to a dedicated page, you will find more detail on our capabilities for that application.
- Reverse Osmosis (RO) Systems →
- Deionization (DI) Systems
- RO-DI Combination Systems
- Pretreatment — Softening, Carbon, Sediment
- Dialysis Water Systems →
- Pharmaceutical & Lab High-Purity Water →
- Sterile Processing Water →
- Industrial Process Water →
Manufacturer Experience
Field experience servicing equipment from manufacturers including Pentair, Evoqua, Watts, Pureflow, and Cantel.
Service Territory
We are based in Sanford, North Carolina and serve facilities throughout North Carolina and South Carolina. Contact us to discuss coverage for your specific location.